Best Practices in HR
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  September 4, 2017

How Good Leaders Deal With Disappointments and Setbacks in the Workplace

As a leader, it is almost inevitable that you will be disappointed at some point in time. Sometimes you may be disappointed by your workers, and sometimes you may be the one that disappoints other people. It is a fact that a disappointment is never a good thing, but it is not the real challenge here. The way you respond to it is the real issue here that needs to be addressed.

Unfortunately, a lot of leaders get angry and punish their workers whenever they don’t do their job as they should. It is very likely that you have already seen or even been in a scenario like this. More often than not, when an employee misses a deadline, loses a client or does any other common thing like that, the first thing that the leader usually does is punish them by demoting them, not allowing them to take a vacation for a long time, or firing them on the spot.

Any of these actions is just a premature reaction on the leader’s part and it is also a missed opportunity for them to show how strong they really are as the leader. Their credibility and their leadership style is shown through how they handle the disappointment. If you are willing to become a leader, make sure to read the following suggestions.

Make Sure to Manage Yourself Before Confronting Your Worker

Before talking to your worker about the situation on hand, make sure to manage yourself. To make it more simple, you need to know exactly what your intentions are. You are the authority and what you say may have a big effect on your business. The other workers will view you based on what you do and say. Therefore, before engaging in a conversation, take some time to really think about what you intend to say. Is your goal to just simply vent your anger, or is it to find a solution to the problem on hand and help your workers learn and grow?

Focus on the Situation and Not the Employee

A successful school teacher knows that when they discipline a child, they need to focus on their behavior and not directly on them. Successful business leaders know this as well. Sometimes the problem happens because the worker didn’t do their job as they should, but a successful leader should always seperate the problem that occured from the worker personally. So, just talk to your worker nicely. If you don’t, your worker will feel punished and become fearful, and that is what can cause a significant decrease in their innovation and creativity on the job.

Assess Your Role

As a leader, you are a part of the business management. Therefore, don’t rush with your decisions and take some time to think about your role in the whole situation. Think about if you did something wrong yourself before declaring that it is completely your worker’s fault. You are the leader and, therefore, you are responsible for all your workers. What role did you play? How did you contribute to the situation that you now find yourself in? Have you provided your employees with enough training? Ask yourself these questions before making any unnecessary decisions. There is always a chance that you played some kind of a role in disappointing situations and don’t be afraid to acknowledge that in front of your employees before you engage in a serious conversation with them.

Learn From Disappointments

More often than not, people get angry and lash out during hard and disappointing times. But, how you handle the situation will show how good of a leader you really are. Successful leaders do their best to turn disappointing situations in their advantage and make the most out of them. So, the next time you feel that you should somehow punish one of your workers, just simply don’t. Just remember these suggestions and use them to make the most out of the situation on hand.